This Cookies Policy explains how Wycombe Cleaning Co Ltd ("we", "our", "us") uses cookies and similar tracking technologies on our website https://wycombecleaning.co.uk.
It should be read alongside our Privacy Policy, which explains how we handle personal data more generally.
1. What cookies are
Cookies are small text files stored on your device when you visit a website. They are used to make websites work, remember preferences, and collect analytics about how a site is used. We also use similar technologies like local storage, pixels, and tracking scripts — the word "cookies" below covers all of these.
2. Types of cookies we use
Strictly necessary cookies
These are required for the website to work. They do not need consent under UK law.
- Session cookies to remember if you have dismissed the cookie banner.
- Security cookies to prevent form spam and fraudulent submissions.
Analytics cookies
These help us understand how visitors use the site so we can improve it. They only load after you accept the cookie banner.
- Google Analytics 4 (GA4): page views, device type, approximate location (city-level), referral source, time on page. Data is held by Google for 14 months. Opt out with Google's browser add-on.
- Plausible Analytics: privacy-friendly, cookieless analytics. No personal data, no cross-site tracking. Plausible data policy.
Marketing and call-tracking cookies
These help us measure which marketing channels bring in enquiries. They only load after you accept the cookie banner.
- CallRail: if you arrive via certain marketing channels, CallRail may display a tracked phone number and record the call for attribution and quality purposes. You will always be told at the start of any recorded call. CallRail cookie policy.
3. How to control cookies
You can accept, reject, or withdraw consent for non-essential cookies through the cookie banner when you first visit the site, or at any time by clicking the "Cookie settings" link in the footer.
You can also manage cookies in your browser settings:
Please note: blocking all cookies may affect how parts of our site work, including submitting forms.
4. Do Not Track
Some browsers send a "Do Not Track" (DNT) signal. There is no industry-agreed standard for DNT, so we do not automatically change our behaviour based on the signal. You can still control cookies via our banner or your browser settings as described above.
5. Updates to this policy
We may update this policy as the tools we use change. The "Last updated" date at the top of this page shows the most recent revision.
6. Contact us
Questions about our cookies? Email hello@wycombecleaning.co.uk or call 07377 506669.